Privacy & Cookie Policy

The privacy policy of personal information (hereinafter referred to as the Policy) applies to all information that the Site Administration can receive about the User while using the site https://www.czl.ru/en/ (hereinafter referred to as the Site) and during the execution of any agreements and contracts with By the user.

Using the specified Site means the User's unconditional consent to this Policy and the terms of processing of his personal information; in case of disagreement with these conditions, the User must refrain from accessing the site https://www.czl.ru/en/, stop using the materials and services of the Site.

1. Personal information of Users processed by the Site

1.1. Within the framework of this Policy, "User's personal information" means:

1.1.1. Personal information that the User provides about himself independently in the process of using the Site, including the User's personal data:

• Name of the User;

• User's email address;

• User's phone number;

• Organization in which the user works

1.1.2. Data that is automatically transmitted to the Site during its use using the software installed on the User's device, including:

• IP address;

• Used operating system;

• Cookie data;

• Information about the User's browser (or another program with which one can access https://www.czl.ru/en/);

• Technical characteristics of equipment and software used by the User;

• Expansion and screen color settings;

• Languages ​​used by the visitor;

• Flash version and JavaScript support;

• Type of mobile device;

•Geographical position.

• Number of site visits and page views;

• Number of viewed pages;

• Length of stay on the site;

• Requests that the visitor used when going to the site;

• Pages from which transitions were made;

• Date and time of access to the Site;

• Addresses of the requested pages.

Mobile software application user data:

• Information about the user's mobile device (including device identifier);

• Location information;

• Information about the user's contacts;

• Data about network connections;

• Data about system settings and other similar information.

1.1.3. Other information about the User, the processing of which is provided for by the terms of use of the Site.

1.2. This Policy applies only to information processed in the course of using the Site. The Site Administration does not control and is not responsible for the processing of information by third-party sites to which the User can click on the links available on the Site, including in the section with links to partner sites.

1.3. The site administration does not verify the accuracy of the personal information provided by the User, and is unable to assess his legal capacity. However, the Site Administration assumes that the user provides reliable and sufficient personal information and keeps this information up to date.

2. Purposes of processing personal information of Users

When do we collect information?

We collect information from you when you register on our site, respond to a survey, fill out a form, Use Online Chat or enter information on our site.

 How do we use your information?

We may use the information we collect from you when you register, fill out a form, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

     • To improve our website in order to better serve you.

     • To allow us to better service you in responding to your customer service requests.

     • To administer a contest, promotion, survey or other site feature.

     • To send periodic emails regarding your order or other products and services.

     • To follow up with you after correspondence (live chat, email or phone inquiries)

3. Modification and deletion of personal information. Mandatory data storage

3.1. The user can at any time change (update, supplement) the personal information provided by him or a part of it by contacting the Administration of the site https://www.czl.ru/ for help.

3.2. Withdrawal of consent to data processing can be carried out by sending a written notification by the User by e-mail to the Site Administration: info@czl.ru.

3.3. The rights provided for in paragraphs. 3.1. and 3.2. of this Policy may be limited in accordance with the requirements of the law. In particular, such restrictions may provide for the obligation of the Site to save the information changed or deleted by the User for the period established by law, and to transfer such information in accordance with the legally established procedure to a state body.

4. Do we use 'cookies'?

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

     • Understand and save user's preferences for future visits.

     • Keep track of advertisements.

     • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browsers is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, It won't affect the user's experience .

5. Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

6. Feedback. Questions and suggestions

5.1. All suggestions or questions regarding this Policy, the User has the right to send to the Site Administration at: info@czl.ru.